Customer Care

Shipping & Returns

Standard shipping is $8.00 and express is $18.00. Thirty days to change your mind.

Start a return
ShippingStandard $8.00, 5 to 7 business days. Express $18.00, 2 to 3 business days.
Processing2 to 3 business days
Delivery5 to 7 business days
Returns30 days from delivery

Shipping

How much is shipping?

Complimentary on all orders, with no minimum spend. Shipping is free at checkout automatically, so there is no code to enter.

When will my order ship?

Orders are processed within 2 to 3 business days. Orders placed on a weekend or public holiday are processed the next business day.

How long does delivery take?

Standard shipping takes 5 to 7 business days once your order leaves our facility.

How do I track my order?

You will receive a tracking number by email as soon as your order ships. Please allow up to 24 hours for tracking to begin updating.

My parcel is delayed. What happens now?

Delivery estimates come from the carrier and are not guaranteed. Once a parcel is with the carrier we are not able to speed it up, but email us and we will help you chase it.

Returns & Exchanges

How long do I have to return something?

Thirty days from the day your order is delivered.

What condition do items need to be in?

Unworn, unwashed and in original condition with tags still attached.

How do I start a return?

Email contact@wearwst.com with your order number and the reason for the return. We respond within 48 hours with instructions.

How will I be refunded?

To your original payment method, or as store credit. Your choice, just tell us which you prefer when you get in touch.

Do you offer exchanges?

Yes, for a different size. Follow the same process as a return and note the size you would like in your email.